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Terms & Conditions

Last Updated: February 2026

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Introduction

Welcome to CHIIC HAVEN. These Terms and Conditions govern your use of our website and the purchase of products from us. By accessing this website and/or placing an order, you agree to be bound by these Terms and Conditions.

If you do not agree to these terms, please do not use our website.

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Use of Our Website

By using this website, you confirm that:

  • You are at least 18 years old or have permission from a parent or legal guardian.

  • The personal information you provide is accurate and up to date.

  • You will not use our website for any unlawful or unauthorised purpose.

We reserve the right to refuse service or terminate accounts if these terms are violated.

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Products and Availability

All products displayed on our website are subject to availability. We make every effort to ensure product descriptions, images, and prices are accurate; however, errors may occasionally occur.

We reserve the right to:

  • Modify or discontinue products without notice.

  • Limit the quantities of products purchased.

  • Refuse or cancel orders at our discretion.

If we cancel your order after payment has been made, you will receive a full refund.

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Pricing and Payment

All prices listed on our website are in GBP (£) and include VAT where applicable.

We accept secure payment through third-party payment providers. By providing payment details, you confirm that:

  • You are authorised to use the payment method provided.

  • The information supplied is accurate and complete.

We do not store full payment card details.

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Order Acceptance

After placing an order, you will receive an email confirmation. This email does not guarantee acceptance of your order. Your order is only accepted once it has been processed and dispatched.

We reserve the right to cancel orders due to:

  • Payment issues

  • Product unavailability

  • Suspected fraudulent activity

  • Errors in pricing or product information

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Delivery

We aim to deliver your order within the estimated timeframe provided at checkout. However, delivery times are not guaranteed and may be affected by factors beyond our control.

CHIIC HAVEN is not responsible for:

  • Delays caused by courier services

  • Incorrect shipping information provided by customers

  • Customs delays (if applicable)

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Returns and Refunds

Please refer to our Returns & Refunds Policy for full details regarding returns, exchanges, and refunds.

We reserve the right to refuse returns that do not meet our return requirements.

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Intellectual Property

All content on this website, including text, images, logos, graphics, and designs, is the property of CHIIC HAVEN and is protected by copyright and intellectual property laws.

You may not reproduce, distribute, or use any content from this website without prior written consent.

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Limitation of Liability

To the fullest extent permitted by law, CHIIC HAVEN shall not be liable for any indirect, incidental, or consequential damages resulting from:

  • Use or inability to use our website

  • Purchase or use of our products

  • Website errors or interruptions

Nothing in these Terms limits your statutory rights under UK consumer law.

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Privacy

Your use of this website is also governed by our Privacy Policy and Cookies Policy.

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Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on this page.

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Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.

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Contact Us

If you have any questions regarding these Terms and Conditions, please contact us at:

📧 Email: CHIICHAVEN1@GMAIL.COM
📞 Phone: +44 07359527412

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